GO TV is a popular TV network in Nigeria and people find it hard to reach the GOTV customer care. GOTV contacts can be challenging too, if you’re having any issue after paying for your GOTV subscription.
If you recently purchased the GOTV monthly subscription, and the decoder did not re-activate automatically, this article will guide you about the possible ways you can activate GOTV after payment. There are lots of ways to solve your problem, but try one of the processes provided below or all to see which one works best for you.
Activate GOTV via message
Just send “Reset Your GOTV account number” to 22688.
Activate GOTV Online
Visit Eazy GOTV online, log into your account making use of your surname, and your account number. Then, head to “Clear your error” dialogue box, select E16 and click on “Reset device now” and that should activate your GOTV.
Activate GOTV via Phone
On your phone, dial *423# and follow the prompts to activate your GOVT
However, you can also activate your GOTV after payment with the help of GOTV Customer service.
If any of your device fails, keep in mind you barely can reach out to GOTV customer care line, instead reach out to GOTV through their Facebook page or Twitter account and ask for the codes to reset your decoder. Don’t forget to provide your GOTV account number to better serve you.
In case you’re not successful through any of the methods described above, you can reach out directly to the GOVT customer service at 08039044688, but be prepared to wait more than an hour on the phone waiting to speak with customer service personnel.
If you have anything else to add to this article? Leave your comment below.
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I pay true online for my gotv but they did not activated it Pls try to activate it now
I pay with a First bank account to Gotv of ICU number 4623491040 yesterday night. Money #1800 has been deducted and till now it shows Subscription has expired.
Please fix it asap.
Hi,
Sometimes it takes approximately 24 hours for the new subscription to take effect. If you can’t wait, I will recommend you reach back out to the place you paid. Thanks
Gotv are fraudsters imagine I subscribed yesterday till today no channel as shown
Is so sad that you could be denied of your comfort after you have paid for d services. I made my payment for d past 4days and my decoder is stil showing error 16 , my iuc no 4613695370′ in fact am considering getting a startime decoder coz friends using it don’t face a problem am facing is so so sad am regretting buying this product,
I subscribe my gotv since yesterday and is still showing account expired.. 4601539794..
Give it more time. Let us know if it still persists?. Thanks
why everyone is complaining like this ha ha gotv it’s like you guys service is alarming, you don’t even prove me wrong. anyway oga gotv I subscribe since morning at ijora office the lady told me it will be activated immediately I told her even when my decoder is still off she said it doesn’t mean. now I can’t view any station till now 11:27 pm I subscribe around 9:38 am I guess na waoo. 2028900789
Comment Text*I subscribed my GOtv since Wednesday 26/4/2017 but up till now it is not opening. I don’t want stories fix it.please
Comment Text* I payed nw but my gotv did not show and they av remove my money am complaining for this 2020669096
Comment Text*help me to fix it nw please
Comment Text*gotv I can’t watch anything on my gotv and I subscribe it unfair oo.what is nw the meaning of this
Comment Text*please I just subscribe now,but nothing is coming up now please do something tanks
Wicked people like gotv I subscribed since 7:00 through my mobile banking app and they have reducted 1900 from my account still tet nothing na wao 4613215536 fix it all
I could not view anything, for 2wks after payment. My ICU is 2005179104
I have pay on my got and is no openings
I paid over 3hrs now
my iuc no 2003664283
I subscribe since last night after a year and it’s still showing subscription expired what is the matter.
Hi, I wouldn’t know what is wrong unless you call the nearest office location to find out what is happening. Good luck
Whats going on with Gotv services? everybody are just comments, i was taught am only one having this problem, since i paid online subscription with my first bank card and yet to activated….plz kindly help me activated it, my IUC Number is 202924243581, the email is bigkelly700@gmail.com.
pleas make sure this was able to rectifying today, i cant lose 2000# at this time,
Since one week now, have made my payment of 1900k still no single station to show for it . My iuc no is 4622683374. Sincerely speaking your services is frustrating. Pls activate me now. Can get me with this no 09055235697
Have paid for my subscription yesterday with iuc number 2028563544,it has not bn activated, pls try n upgrade on ur services it’s so bad, I have never enjoy ur service for one full month without one or the other issue
I have paid since morning but not showing anything pls help me activate my account iuc 2021814043 and my phone no is 08068524052
I subscribed with my iuc number (2028886445) but my account is yet to be activated after several hours my contact number is (08039244507) please i need help
I have paid since and my account is yet to be activated please I need your urgent assistance my iuc number is (4613059184) contact number is 08160163755
I subscribe since yesterday afternoon still showing my subscription has been expired.
I subscribe for over 4hrs they are only showing Hausa and Yoruba Chanel and others are still showing scrambled please I managed to do this so I can keep myself busy tonight pls I don’t want to be force to stop subscribing to that gotv bcos I didn’t see any reasonable thing you guys shows. 2017137444 pls fix it
good morning,
please i subscribe at about 8:09pm yestaday 29/1/2018 and is not showing uptill this morning.
kindly assist to rectify the problem.
my iuc: 2019513157.
thanks
Please I subscribe this morning but it shows that my account has been suspended please kindly attend to the issue my ICU is 2003663823
i suscribe this morning but the decorder was not responding,pls help me to activate it.my iuc number is 2019274566
Pls help chek 4613534339
I recharged thru my bank and it hasn’t come up. And most of the channels wasn’t showing the last time i recharged like zeeworld,movie zone,B4U and so many other channels. 7035040911 my iuc