GO TV is a popular TV network in Nigeria and people find it hard to reach the GOTV customer care. GOTV contacts can be challenging too, if you’re having any issue after paying for your GOTV subscription.
If you recently purchased the GOTV monthly subscription, and the decoder did not re-activate automatically, this article will guide you about the possible ways you can activate GOTV after payment. There are lots of ways to solve your problem, but try one of the processes provided below or all to see which one works best for you.
Activate GOTV via message
Just send “Reset Your GOTV account number” to 22688.
Activate GOTV Online
Visit Eazy GOTV online, log into your account making use of your surname, and your account number. Then, head to “Clear your error” dialogue box, select E16 and click on “Reset device now” and that should activate your GOTV.
Activate GOTV via Phone
On your phone, dial *423# and follow the prompts to activate your GOVT
However, you can also activate your GOTV after payment with the help of GOTV Customer service.
If any of your device fails, keep in mind you barely can reach out to GOTV customer care line, instead reach out to GOTV through their Facebook page or Twitter account and ask for the codes to reset your decoder. Don’t forget to provide your GOTV account number to better serve you.
In case you’re not successful through any of the methods described above, you can reach out directly to the GOVT customer service at 08039044688, but be prepared to wait more than an hour on the phone waiting to speak with customer service personnel.
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